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Bay Federal Promotes Angela Harden and Jack Baldwin to Manager Positions

Bay Federal Promotes Angela Harden and Jack Baldwin to Manager Positions

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Bay Federal Credit Union continues to promote deserving talent, announcing the promotion of Angela Harden as Manager of Facilities and Jack Baldwin as Manager of their Technology Service Desk.

Over the last several years, Ms. Harden has made large strides in modernizing and improving process efficiency within the facilities department. She was recently recognized for this work earning first runner-up in the 2022 CUES Emerging Leader Program.

In her new position Ms. Harden will assume additional management over the facilities team and assume responsibility for the Credit Union’s business continuity program, facilities project management, and property management.

“I believe Bay Federal is the number one place to work and am constantly striving to make sure all employees feel the same way,” stated Ms. Harden. “We’re working on a large office remodel right now and my priority is to make the transition as seamless as possible for our employees.”

Mr. Baldwin has been a member of the Service Desk team for six years. His knowledge of the service desk, his team, and the Credit Union has made him an invaluable asset. He serves as a subject matter expert in complex operational systems, continually showing care and compassion towards his team, and providing excellent service to his internal business partners.

“Jack recently won our 2022 Service Excellence Award, a distinguished honor for employees of Bay Federal, and one of many reasons he’s deserving of this promotion,” said Carrie Birkhofer, President and CEO. “I am thrilled to watch Jack take on increased responsibility and continued to success.”

In addition to his role as manager, Mr. Baldwin is a member of Bay Federal’s Green Team, a group of employees actively working with Santa Cruz and Monterey Counties to certify all the Credit Union’s branches as green businesses.


About Bay Federal Credit Union

Bay Federal Credit Union is a full-service, not-for-profit financial institution that serves over 86,000 members and 2,400 local businesses throughout Santa Cruz, San Benito, and Monterey counties. With more than $1.6 billion in assets, Bay Federal is the largest member-owned financial institution in the region. The organization has been proudly serving its members and the community since 1957. Bay Federal is a certified Community Development Financial Institution, with a primary mission of promoting community development alongside their financial activities. Bay Federal has an award-winning employee volunteer program in which employees have given their own money and volunteer for numerous local schools, nonprofit organizations, and community events each year.

Contact: Amy Ivey, SVP, Chief Marketing Officer
Bay Federal Credit Union

Additional Info

Media Contact : Amy Ivey

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