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Customer Outreach Representative

Monterey County Express Employment

Customer Outreach Representative

Job Title: Customer Outreach Representative
Location: Salinas, CA (Travel throughout Monterey County)
Pay Rate: $24/hour
Position Type: Full-Time


Job Full Description: https://www.expresspros.com/us-california-monterey-county/job-seekers/job-openings/job-detail?jobId=14541114

Position Overview

We are seeking a motivated and personable Customer Outreach Representative to support business development efforts across Monterey County. This role focuses on building relationships with local businesses, identifying new opportunities, and generating leads through in-person visits and consistent outreach. The ideal candidate is proactive, organized, and driven by helping others—a true “servant’s heart” approach.


Key Responsibilities

  • Visit local businesses throughout Monterey County to identify and develop new leads
  • Build and maintain strong relationships with prospective clients
  • Conduct outreach efforts including in-person visits, phone calls, and follow-ups
  • Document all outreach activity, including calls, visits, and sales efforts, in a timely and organized manner
  • Track and report on lead generation progress and outcomes
  • Represent the company professionally while promoting services and value
  • Collaborate with internal team members to align outreach efforts with staffing needs

Qualifications

  • Strong communication and interpersonal skills
  • Excellent people skills with a customer-focused mindset
  • Ability to confidently engage with business owners and decision-makers
  • Self-motivated with the ability to work independently in the field
  • Organized and detail-oriented with accurate documentation habits
  • Must have a reliable vehicle for travel throughout Monterey County
  • Valid driver’s license and clean driving record preferred

Additional Details

  • Mileage reimbursement provided for travel
  • Full-time schedule (standard business hours)
  • Opportunity to play a key role in expanding local business relationships

Ideal Candidate Profile

  • Demonstrates adaptability and a strong work ethic
  • Comfortable working in a fast-paced, relationship-driven environment
  • Naturally outgoing with a positive, professional attitude
  • Goal-oriented with a focus on results and accountability



Monterey County Express Employment 
45 West Alisal Street
Salinas, CA 93901

831-920-1857

expresspros.com/montereycountyca

Jobs.MontereyCountyCA@expresspros.com

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