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Program Assistant – Suicide Prevention Service

Program Assistant – Suicide Prevention Service

Family Service Agency 


Job Title: Program Assistant – Suicide Prevention Service


Be part of the watershed moment for behavioral health support, services and programs in Santa Cruz, Monterey and San Benito Counties. With the roll-out of the 9-8-8- the National Suicide Prevention and Lifeline,  Suicide Prevention Services of the Central Coast is committed to and passionate about building  a robust crisis care response system across the country where everyone has access to information and training and someone to call, someone to respond, and a safe place to go for crisis care. We are eager to expand and are seeking an individual who can, with support from our team, facilitate the growth and continued transformation.  

In addition to our accredited, 24/7 Lifeline (988), we provide a range of community education and outreach activities, as well as bereavement support services for those who have lost loved ones to suicide.  We are poised to expand in the coming months and years and are seeking an individual who can, with support from our team, facilitate the growth and continued transformation of our services.

Under the direction of Community Engagement Manager and in collaboration with other staff members, the Program Assistant for Suicide Prevention Service is responsible for managing administrative aspects of the Salians Office space, developing and maintaining outreach, training and event activities and schedule, connecting with local and regional community organizations, managing distribution/inventory of marketing materials and providing overall support for the Ed/Outreach team. 

Compensation:         32 hours a week. Monday – Friday. In-Person (Salinas)

$21-$24.00 per hour (compensation is based on skills and experience)


Full Time Benefits:      Monthly cell phone stipend and paid mileage for program-related travel.
Vacation, sick, and holiday pay.
Medical and dental benefits.
Continuing education and training opportunities.

 Primary Responsibilities: 

Suicide Prevention Service

  • Manage, monitor and maintain Ed/Outreach/Training schedules balancing the availability and resources against incoming requests while ensuring Key Performance Indicators are met. 

  • Coordinate and execute community outreach and education activities including marketing, tabling and special events. 

  • Maintaining a Ed/Outreach/Training calendar and schedule

  • Scheduling monthly meetings

  • Maintain program databases and reporting mechanisms 

  • Facilitate outside requests for presentations, training, promotional and community appearances. 

  • Represent the FSA/SPS at community events.

  • Maintain accurate outreach and follow-up  records

  • Oversee inventory, stocking and distribution of marketing and training materials


  • Coordinate logistics for recruitment, screening, and selection of potential trainees

  • Manage Volunteer files and records 

  • Oversee basic administrative tasks

  • Collect information, availability, and skills, and maintain an up-to-date database

  • Facilitate background checks

  • Support/Assist Program Manager with Zoom training sessions.   


  • Meet regularly with the Manager to establish a work plan, prioritize tasks, and report on implementation. 

  • Coordinate staff and volunteer recognition events and activities. 

  • Ability to work varied and long hours including night, weekends, and some holidays

  • Perform other related tasks as assigned by the Crisis Lifeline Manager and Program Director. 

  • Monitor emails.

Office Management

  • Ensure the smooth functioning of the office including shared areas, counseling rooms, training rooms and offices. 

  • Pick-up/distribute mail

  • Maintain computers, copy machines

  • Order office and breakroom supplies

  • Work with SPS technical support when necessary

Knowledge, Skills and Abilities Required: 

  • Excellent organizational, time management, and decision-making skills to prioritize work, meet deadlines for simultaneous projects, make decisions using independent judgment, and adapt to evolving priorities and goals.

  • Experience with management and supervision; excellent managerial and supervisory skills.

  • Demonstrated successful and increasingly complex administrative experience.

  • Experience using computers with speed and accuracy for word processing, spreadsheets, mail-merge, database record entry, electronic mail, and Internet searches, with ability and willingness to learn new systems and software programs. 

  • Proficient in MS Office applications (e.g., Microsoft Word, PowerPoint, Excel, and Outlook) and digital meeting platforms (Zoom, MS Teams), etc. 

  • Responsible, reliable, self-motivated, and possess excellent time management skills. 


  • Speak, read, write (English) required. Bilingual (Spanish/English) preferred.

  • Valid California driver’s license, and/or reliable transportation, and willing to attend activities in Santa Cruz, Monterey, and San Benito Counties as needed.

  • Reside in Santa Cruz, Monterey or San Benito County or surrounding county.

  • Previous community education experience preferred, but not necessary.

  • Ability to pass background check

Language Ability

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before community groups or employees of agency 


Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 



Bachelor’s Degree or Associate Degree with two years of related experience, or High School graduate with four years of related experience. 


Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Laptops, headsets and other essential technology will be provided. 


Physical Demands:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to use hands; reach with hands and arms and talk or hear.  The employee is frequently required to stand, walk and sit.  The employee is occasionally required to stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 30 pounds.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. 

For more information, please email or call 831-459-9373 ext. 38


Family Service Agency of the Central Coast is an equal opportunity employer.      

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